13-15 November, 2017: Tour Guide Training (II PHASE)
Fifteen young participants coming from Pante Macassar, Oé-Silo and Fonte Sagrada area have expanded their knowledge on tour guiding with the II Phase of the training organized by the Regional Secretariat of Community Tourism.
Last week, the Regional Secretariat for Community Tourism organized the second phase of Tour Guide Training. During a three-day workshop, fifteen young participants coming from Pante Macassar, Oé-Silo and Fonte Sagrada area have expanded their knowledge on tour guiding with the Indonesian tourism sector experts: Ms. Lia Afriza and Mr. Arie Asgari.
During the first day of training, the participants reviewed the knowledge and skills gained from Phase I and continued the learning process on Handling the Tourist’s Complaints and preparing for practical work in the field.
Practical work continued on Tuesday and Wednesday, during which the participants visited Oé-Foko and Oé-Silo area, respectively. Once there, the tour guides had an opportunity to meet the local community and practice guiding on Pais Mountain trail. Furthermore, they visited local producers that make Tais, and traditional pottery, and learned how to present the local crafts to tourists. The overall training, was utilized to teach tour guides how to guide a tour. At the same time, presentations were held together with the communities in Fonte Sagrada and Oé-Silo to familiarize them with practices in preparing a travel package, and managing a Community Tour Operator.
The Regional Secretariat of Community Tourism expressed satisfaction with the active engagement of the fifteen attendants in this three-day workshop, while the young participants were happy to take part in the programme. Antonio Ribeiro, tour guide coordinator for Oé-Silo area: “This Tour Guide training has been very useful. Specially working in my district, with my community, because becoming a tour guide means that I will be able to meet a lot of people and share my experience, while the visitors will be able to discover the situation in my village, so the community will also benefit from it”.
After this training, the participants will do a test and receive tour guiding certificates. Furthermore, a pilot tourist visits to communities of Oé-Foko and Oé-Silo is scheduled for January 2018, where the certified Tour Guides will actively participate.